Vulnerable people seeking help in family law cases generally have a positive experience with solicitors though one in 10 describes their experience as ‘very poor’, according to research published today.

The findings appear in independent research into services published by the Solicitors Regulation Authority.

On the price of services, the report states: ‘Just under two thirds of consumers in the survey (64%) reported their solicitor’s costs to be affordable, but it was clear from the interviews with consumers that although some reported to be able to cover the costs themselves, it was not possible without additional finance from other sources. As such, it appears that costs were not directly affordable for some consumers.’

The SRA said: ‘It was clear from the interviews with consumers that although some reported to be able to cover the costs themselves, it was not possible without additional finance from other sources. As such, it appears that costs were not directly affordable for some consumers.’

(Source – Law Society Gazette)